Frequently Asked Questions
Everything you need to know about shopping with MChastity.
What shipping methods do you offer and how long does it take?
We offer standard and expedited shipping worldwide. Standard shipping typically takes 7-12 business days, while expedited shipping arrives within 3-5 business days depending on your location.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
Which payment methods are accepted?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Quality and ethics are our top priorities. We work closely with certified manufacturers who adhere to fair labor practices and utilize high-quality, sustainable materials whenever possible.
Do you offer international shipping?
Yes, MChastity ships to over 50 countries globally. Please note that international orders may be subject to local customs duties and taxes which are the responsibility of the customer.