Returns & Exchanges Policy
At MChastity, we prioritize your satisfaction and offer a 30-day return window for items in their original, unworn condition. Please note that for hygiene reasons, certain intimate apparel must remain in sealed packaging to be eligible for a refund.
Initiate Your Request
Log into your account or use our guest portal to submit a return request with your order number and reason for return.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original state.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing